There comes a time when you just don’t give a damn any more. That time has arrived. I’ve wandered in and out of retail jobs for the last ten years all within the same small town shopping centre where everyone knows everyone and the gossip flows quicker than water. I’ve been part time, full time, sales assistant, supervisor and manager. I’ve been shouted at, had things thrown at me and been called various insulting names and the time has come to take a stand. Work here I shall not.
The thing is when you decide to leave your brain no longer seems capable of censoring what falls from brain to mouth, perhaps this is just a problem I have, and it is causing quite a stir. Here are a few of the things that have made me go “did I just say that out loud?.”
When discussing my much anticipated birthday, why they are all so excited about it I can’t understand, I uttered “surely the fact I am leaving means I don’t have to socialise with you guys any more?” Then wandered out the office shaking my head at my brutal honesty as one of the girls sat there open mouthed. Ah well .. I didn’t want to go to pizza express anyway.
In a management team meeting on discussing the staff under-performing and standards slipping into an abyss I heard a familiar voice pipe up “you aren’t going to like this but I really don’t care, perhaps you need to look at the reasons why they are being like this. You can’t pay them minimal wage, stick them on four hour contracts, talk to them like idiots and then expect the world from them. Seriously, if I was them you would be lucky if I turned up let alone anything else.” I then continued to play with a paper-clip as they discussed how we don’t need that kind of negativity upon which I said “I think the word you are looking for is honesty but hey ho.”
Upon re-merchandising a wall of stock I was being assisted by one of our young girls .. the conversation went a little like this:
Young overly enthusiastic sales girl: “Can I help?”
Me: “Yeah of course you can, as long as you realise this has to be done quick”
Young overly enthusiastic sales girl: “Yep I know.”
Me: “Ok so grab that arm of jerseys and chuck them on the table for now” After saying this I stand back and assess the wall.
Young overly enthusiastic sales girl: “Do you think you should move that?” *pointing at my recently moved arm configuration and carefully placed outfit building lines.
Young and sickeningly enthusiastic sales girl: “But maybe the colours would compliment each other better if we did that”
Me: “No they really wouldn’t and it needs to be like it is”.
Young know it all sales girl: “Yeah but I think it would be a better .. you know .. balance.”
Me: “Do you want to do this?”
Young know it all sales girl: “Sorry? What?”
Me: “I repeat .. do you want to do this?”
Young slightly scared sales girl: “Well no.”
Me: “Then GO AWAY!”
Young sheepish sales girl: “Ok.” Then wanders off only to return ten minutes later to recommend perhaps relocating the denim .. ten points for persistence .. minus ten for not knowing when I’m about to hit her with a coat hanger.
Another time when deciding we would create an accessory area at the back of the shop to drive sales on our new lines my manager began to say “You can do this, after all you are better at it than the rest of us.” I rolled my eyes as it is widely known no one likes organising the accessories then I heard someone say “don’t suck up to me with that rubbish just because you don’t want to do it.” That would be me then. Oops. Still ended up doing the move. Marvellous.
Anyone who works in retail will know the utter soul destroying sinking feeling when the customer walks in with a bag full of returns especially if said returns are from an internet order, I mean seriously if you order it online just send it back through the post .. please .. do all retail workers a favour. So one rather busy Saturday a lady storms in wielding her internet order bag which was bulging with disastrous impulse buys.
Customer: “I am returning this.”
Me: “We shall see about that ..”
I began to pull the items out the bag.
Me: “Nope you aren’t, this is a concessions item, as is this, this and this .. oh and all that .. oh dear.”
Shoving everything back in the bag and thrusting the invoice towards her before she had the chance to finish the sentence of “well it doesn’t say that anywhere” ..
Me: “It highlights this right here. Have a nice day”
This woman does this constantly .. every time the same conversation .. learn already.
Our staff team is predominantly made up of young college girls all of which are amusing and lovely in their own ways when once asked me for some careers advice I said “leave here.” That was all.
There is an upcoming staff meeting about things that need to change with the attitude of the staff team to highlight this attitude I loudly proclaimed “Surely I don’t have to be there, I really do not care what is going on.” With that I wandered off for an impromptu cup of tea and slice of cake.
I’ve never been able to be this honest I have always been cautious with what I say but after being treated like nothing more than a retail robot for the last year and a half things have changed .. my nicey nice attitude has been dropped and my ability to tolerate stupidity has decreased rapidly.